{"id":3329,"date":"2024-11-28T14:31:33","date_gmt":"2024-11-28T14:31:33","guid":{"rendered":"https:\/\/greatstaysmalta.com\/?page_id=3329"},"modified":"2025-02-25T13:54:59","modified_gmt":"2025-02-25T12:54:59","slug":"refund-cancellation-policy-for-minerva-suites-malta","status":"publish","type":"page","link":"https:\/\/greatstaysmalta.com\/fr\/refund-cancellation-policy-for-minerva-suites-malta\/","title":{"rendered":"Refund &amp; Cancellation Policy for GreatStays Malta"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Date d'entr\u00e9e en vigueur : 23 septembre 2024<\/strong><\/p><p class=\"wp-block-paragraph\">This Refund &amp; Cancellation Policy outlines the terms and conditions for cancellations, refunds, and changes to reservations made at Minerva Suites Malta. By making a reservation with us, you agree to comply with this policy.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">1. Politique g\u00e9n\u00e9rale d'annulation<\/h3><h4 class=\"wp-block-heading\">Gratuit P\u00e9riode d'annulation :<\/h4><ul class=\"wp-block-list\"><li>Reservations can be cancelled free of charge up to 7 days prior to the arrival date.<\/li>\n\n<li>If a cancellation is made within 7 days of the arrival date, a cancellation fee equivalent to the full booking amount will apply.<\/li><\/ul><h4 class=\"wp-block-heading\">Politique de non-pr\u00e9sentation :<\/h4><ul class=\"wp-block-list\"><li>If you fail to check in on the scheduled arrival date without prior notice, a one-night cancellation fee will be charged.<\/li>\n\n<li>Minerva Suites Malta reserves the right to cancel the remaining nights of the booking if no communication is received from the guest.<\/li><\/ul><h4 class=\"wp-block-heading\">Politique d'arr\u00eat des ventes :<\/h4><ul class=\"wp-block-list\"><li>Stop Sale requests may be issued by Minerva Suites Malta at any time and without conditions. Guests affected by Stop Sale will be notified via email or phone.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">2. R\u00e9servations non remboursables<\/h3><ul class=\"wp-block-list\"><li>For certain rate plans or promotional offers labeled as non-refundable, no refunds will be issued under any circumstances, including cancellations, no-shows, or early departures.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">3. Modifications des r\u00e9serves<\/h3><h4 class=\"wp-block-heading\">Demandes de modification :<\/h4><ul class=\"wp-block-list\"><li>Les modifications apport\u00e9es \u00e0 votre r\u00e9servation, telles que les changements de date ou de type de chambre, sont soumises \u00e0 la disponibilit\u00e9 et aux diff\u00e9rences de tarifs.<\/li>\n\n<li>Requests for changes must be made at least 7 days prior to the arrival date.<\/li><\/ul><h4 class=\"wp-block-heading\">D\u00e9parts anticip\u00e9s :<\/h4><ul class=\"wp-block-list\"><li>En cas de d\u00e9part anticip\u00e9, les nuits non utilis\u00e9es ne sont pas rembours\u00e9es, sauf indication contraire dans les conditions de r\u00e9servation.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">4. Conditions de paiement<\/h3><ul class=\"wp-block-list\"><li>Le paiement int\u00e9gral peut \u00eatre exig\u00e9 au moment de la r\u00e9servation ou de l'enregistrement, en fonction du plan tarifaire choisi.<\/li>\n\n<li>Les h\u00f4tes doivent r\u00e9gler tout solde restant \u00e0 l'arriv\u00e9e, soit par carte de cr\u00e9dit, soit en esp\u00e8ces, \u00e0 moins qu'un pr\u00e9paiement n'ait \u00e9t\u00e9 convenu.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">5. Politique de remboursement<\/h3><h4 class=\"wp-block-heading\">Droit au remboursement :<\/h4><ul class=\"wp-block-list\"><li>Refunds are processed only for cancellations made within the free cancellation period or in cases where Minerva Suites Malta is unable to honor a confirmed booking due to unforeseen circumstances.<\/li><\/ul><h4 class=\"wp-block-heading\">Proc\u00e9dure de remboursement :<\/h4><ul class=\"wp-block-list\"><li>Les remboursements seront recr\u00e9dit\u00e9s sur la m\u00e9thode de paiement originale utilis\u00e9e lors de la r\u00e9servation.<\/li>\n\n<li>Please allow 7-14 business days for the refund to be processed, depending on your payment provider.<\/li><\/ul><h4 class=\"wp-block-heading\">D\u00e9p\u00f4ts non remboursables :<\/h4><ul class=\"wp-block-list\"><li>Les acomptes per\u00e7us pour les r\u00e9servations de groupe, les \u00e9v\u00e9nements ou les promotions sp\u00e9ciales ne sont pas remboursables, sauf si cela est explicitement indiqu\u00e9 dans le contrat de r\u00e9servation.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">6. Force Majeure<\/h3><p class=\"wp-block-paragraph\">Minerva Suites Malta is not liable for cancellations or refunds due to events beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, government actions, or other unforeseen circumstances.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">7. Informations sur les contacts<\/h3><p class=\"wp-block-paragraph\">Pour toute question ou assistance concernant les annulations, les modifications ou les remboursements, veuillez nous contacter :<\/p><p class=\"wp-block-paragraph\"><strong>GreatStays Malte<\/strong><br>Gandoffli Street, St. Paul\u2019s Bay, Malta<br>Courriel : <a href=\"mailto:bookings@greatstaysmalta.com\" title=\"\"><a href=\"mailto:bookings@greatstaysmalta.com\">r\u00e9servations@<\/a><a href=\"mailto:info@minervasuites.com\">greatstaysmalta.com<\/a><\/a><br>Tel : +356 7747 3903<\/p><p class=\"wp-block-paragraph\">By making a reservation at Minerva Suites Malta, you acknowledge and agree to this Refund &amp; Cancellation Policy. Thank you for choosing Minerva Suites Malta, and we look forward to hosting you!<\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: 23 September 2024 This Refund &amp; Cancellation Policy outlines the terms and conditions for cancellations, refunds, and changes to reservations made at Minerva Suites Malta. By making a reservation with us, you agree to comply with this policy. 1. General Cancellation Policy Free Cancellation Period: No-Show Policy: Stop Sale Policy: 2. Non-Refundable Bookings &#8230;<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":19,"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-3329","page","type-page","status-publish","hentry"],"aioseo_notices":[],"mfb_rest_fields":["aioseo_notices","gutenberg_elementor_mode"],"_links":{"self":[{"href":"https:\/\/greatstaysmalta.com\/fr\/wp-json\/wp\/v2\/pages\/3329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/greatstaysmalta.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/greatstaysmalta.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/greatstaysmalta.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/greatstaysmalta.com\/fr\/wp-json\/wp\/v2\/comments?post=3329"}],"version-history":[{"count":3,"href":"https:\/\/greatstaysmalta.com\/fr\/wp-json\/wp\/v2\/pages\/3329\/revisions"}],"predecessor-version":[{"id":4920,"href":"https:\/\/greatstaysmalta.com\/fr\/wp-json\/wp\/v2\/pages\/3329\/revisions\/4920"}],"wp:attachment":[{"href":"https:\/\/greatstaysmalta.com\/fr\/wp-json\/wp\/v2\/media?parent=3329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}